Reception
One screen from the phone call to the receipt.
Bookings, arrivals, waitlists and payments without switching windows.
Join the waiting list
What changes for you
Book, move and confirm from one day view.
Every clinician and room is on the same book.
A cancellation offers the slot to the waiting list.
The next matching patient is offered the time. You can pause offers whenever you need to.
Online booking, with a deposit where you ask for one.
Patients choose a time; it lands in the book you already work from.
Take payment at checkout.
Print the receipt there and then.
Questions
Common questions.
Is there practice software with an AI phone receptionist in Australia?
Echo One includes an AI phone receptionist that answers in the practice’s own words, offers times from the live appointment book and books the one the caller agrees to. It opens every call with the emergency line and gives no medical advice.
Can patients book online and pay a deposit?
Yes. Patients choose a time on the practice’s booking page, with a deposit where the practice asks for one, and the booking lands in the same appointment book reception works from.
What happens to a cancelled appointment?
The freed slot is offered to the next matching patient on the waiting list. Reception can pause offers at any time.
Does Echo One work with Tyro EFTPOS terminals?
Yes. The invoice goes to the Tyro terminal at the counter and the payment comes back into the ledger, so the amount is not keyed twice.
Echo One is on a waiting list
See it in your practice first.
Join for early access, or apply to be a design partner.