01
What changed
Every medicine, dose and result for one problem, on one timeline. Nine years of Larry's diabetes in one picture.
Built for Australian healthcare
The whole person.The whole journey.Connected.
One system for the work around care.
Larry's record, as his GP sees itFilm · 4 minutes
See it work.
One patient, one record, from the first booking to the next review.
Thinking about changing systems? Watch how to plan your move.
Healthcare has been divided into software products.
Twelve tools, twelve logins, and the patient split between them.
One platform instead of a stack.
Every part of care working from the same record.
What it replaces
One system instead of a dozen.
The kinds of software a practice pays for today, and what does that job in Echo One.
- Practice management systemThe appointment book, the patient record, billing and the ledger.
- AI scribeNotes drafted beside the consultation, edited and signed by the clinician.
- Phone answeringAn AI receptionist answers in the practice’s own words, offers times and books the one the caller says yes to. It gives no medical advice, and opens every call with the emergency line.
- Online bookingOn the practice’s own website with a booking assistant, and in Echo Patient, with deposits.
- Patient app and pre-visit formsIntake, forms, consent and check-in in Echo Patient.
- Requests by phone and emailRepeat prescriptions, referrals and certificates requested in the app. A request is never an approval.
- Online shop and paymentsPatients buy items the practice lists in the app and collect them at the practice, paid to the practice directly.
- Check-in kiosk and waiting-room screenEcho Kiosk, and a waiting-room screen with no names.
- TelehealthA secure video room, with consent on the record.
- SMS reminders and recallsReminders, bulk recalls and messages from the practice.
- Reporting spreadsheetsRevenue, debtors and utilisation, each figure marked audited or indicative.
- RosteringPeople, rooms and machines in one roster.
- Clinical photographyPhoto series and annotation in the specialist record.
- In-hospital claimingECLIPSE claims through eHealthwise, with remittances reconciled back into the ledger.
- EFTPOS at the counterThe invoice goes to the Tyro terminal, and the payment comes back into the ledger.
One platform for the work of care.
AI patient brief
Clinical record
Suggested next action
Clinician signs
Follow-up
Every task has an owner
Billing review
Shows how it was produced
Every figure marked audited or indicative
Practice Intelligence
One patient, across care
Larry moves through healthcare. His context moves with him.
HomeLarry notices a spot and takes a photo of it.- Before the visitIntake on his phone goes to the clinician, so he doesn't start from the beginning in the room.
ArrivalArrive. Check in. Carry on. The kiosk clears his details when he finishes.
GPDr Sarah Nguyen sees him with his record, intake and history already open.- ConsultationThe note is drafted beside the conversation. She edits and signs it, and signs off the referral it drafted.
DermatologistDr Lisa Moretti sees him with the history. Excision, with consent recorded.
Home againPathology returns, results are explained in person, and a skin check recall is set for 12 months.
Connected care
See how the patient's care connects.
Understand what changed, review what happened afterwards, and see what needs to happen next.
02
Why it changed
The reason is recorded with the change, beside the readings before and after. Shown for comparison, never as a cause.
03
What happens next
Every referral from sent to completed, and the follow-up still open, with who it is waiting on.
Explore Connected care →
Join the waiting list →
More films, by role
Read the new problem-oriented record whitepaper →
Larry Cox is an illustrative patient.
Margaret
84 · AF · CHF · CKD stage 3Care doesn't begin when Margaret enters the room.
84 yearsAFCHFCKD stage 3
MedicationsHome oxygenRecent admissionCardiologyGP
Daughter LouiseRecent resultsAppointmentsCare planConsent preferences
Daughter LouiseRecent resultsAppointmentsCare planConsent preferences
Not a visit.
A person.
Echo Intelligence
How Echo reasons, and where it stops.
Context goes in. A suggestion comes out with its sources. A clinician decides.
Explore Echo Intelligence
Patient recordCurrent encounterMedicationsResultsEvidencePatient preferencesPractice context
Reasoning layer
Typed, checked, boundedOutput is validated against fixed rules before anyone sees it. It cannot write to the record.
Suggested next action
Add the overdue dTpa recall to today's consult.
recall registertoday's bookingpatient record
Human review
Dr Sarah reviews
Action
Waiting for Dr Sarah.
Intelligence without removing authority.
Practice Intelligence
The intelligence behind the practice.
Echo notices
Dr Sarah has a 30-minute window at 14:30. Three patients on the waitlist fit it.
Six consultations have billing items suggested. None are billed until a clinician selects them.
Appointment changes are suggested before the day starts, and wait for a confirm.
Results, recalls and patient requests each have an owner and a due date, so nothing waits on memory.
Demonstration practice · every screen is the current product
Less administration
The admin that disappears.
Every handover between tools is work someone does by hand. In one system, most of it stops.
Re-typing what the patient told receptionIntake arrives in the record before the visit.
A queue at the desk to check people inPatients check in at the kiosk or on their phone.
Phoning to chase formsForms go out with the booking and come back into the record.Writing the note after the last patientThe note is drafted beside the consultation, and the clinician signs it.Looking up item numbers, and the ones that get missedBilling items are suggested in the consultation, and the clinician selects them.Re-keying claims into another systemClaims and invoices sit in the same ledger as the visit.Recall lists in a spreadsheetRecalls, results and requests are tasks with an owner and a due date.
A login for every toolOne record, one login, one audit trail.
We don’t publish savings we haven’t measured. Design partners help us measure them in real practices. Add up your own stack →
Echo Patient
The patient is part of the record.
Booking, check-in, care plans, medicines and care at a distance, in the same record the clinician works from.
Echo Kiosk
Arrive. Check in. Carry on.
The front door checks patients in, takes walk-ins and clears their details when they finish. The waiting room sees how busy it is, never who is waiting.
Film coming soonBuilt for care, wherever it happens.
General Practice
Architecture
One connected operating platform.
Hover a part to see how it connects.
Before, during and after the visit feed one intelligence layer, serving the clinician and the practice.
Trust
Trust is part of the architecture.
The audit trail. Who did what, when, and on which record, kept append-only.
We list a certification here only once it is held. ISO 27001 certification is a target and has not yet been achieved.
Early adopters
Help build the next chapter of healthcare.
Join the waiting list →
Focus on the medicine.
QuestionsCommon questions about Echo One
Is there an AI-native practice management system in Australia?
Echo One is an upcoming AI-native practice management system (PMS) and clinical platform being built for Australian healthcare. It brings practice workflows and the patient journey together: booking, intake, consent, clinical records, AI-assisted documentation, telehealth, patient-selected wearable readings, billing review, tasks, referrals and follow-up. Echo One is currently a product preview; launch availability and early access will be confirmed separately.
What does AI-native PMS mean for Echo One?
PMS means practice management system. Echo One is designed with AI assistance within connected clinical and practice workflows, including patient context, draft documentation and next steps. Its scope goes beyond a standalone AI scribe: the preview also covers appointments, intake, patient records, practice operations and follow-up. Clinicians review, edit and sign clinical outputs.
Who is Echo One designed for?
Echo One is designed around general practice, specialist care, allied health, hospitals and aged care. Clinicians, practice managers and care organisations can register interest in becoming early adopters.
Does Echo One include telehealth?
Echo One includes video and phone consultation workflows, with appointment context, consent and clinical documentation. Patients join through Echo Patient when the clinic's video service is configured. Supported services and availability are confirmed for each deployment.
Can patients share wearable and home-monitoring data?
Patients choose which supported wearable and home readings to share, preview a device summary and can send it with a note to a named clinician. File uploads use a separate document-sharing workflow. Supported health sources and metrics depend on the platform and deployment. Shared readings are for clinician review, not continuous monitoring, diagnosis or emergency alerts.
Is Echo One available now?
Echo One is coming soon. This website shows an illustrative product preview, including demonstration data. Launch availability and early access will be confirmed separately; joining the waitlist does not grant access or commit you to a purchase.